30-Day Window

Customers have 30 days from the purchase date to initiate a return for eligible items. 

Condition of Items

Returned items must be suitable for resale i.e. as new condition with their original packaging and all tags attached. Your return may not be accepted if the shoes show signs of wear that make them unsuitable for resale.

Original Packaging

Items must be returned in their original packaging, including sealed boxes, branded dust bags, and shoe boxes. 

Exclusions

Final Sale items are not eligible for return, refund, or exchange. 

Faulty Items

If an item is faulty, Anatomicore Labs will repair, exchange, or refund the product, provided it is within a reasonable timeframe (generally within 30 days of purchase of shoes). 

How to Return

Please click here to initiate a return request.

Timeframe

Returns are typically processed within 3 business days of the return being delivered.